{"id":5431,"date":"2023-03-06T16:43:45","date_gmt":"2023-03-06T09:43:45","guid":{"rendered":"https:\/\/cleverads.com.ph\/blog\/?p=5431"},"modified":"2023-09-26T16:55:48","modified_gmt":"2023-09-26T09:55:48","slug":"consumer-behavior","status":"publish","type":"post","link":"https:\/\/cleverads.com.ph\/blog\/consumer-behavior\/","title":{"rendered":"What is consumer behavior? A detailed guide for beginners"},"content":{"rendered":"<p><em>Large corporations like Apple or Ford spend billions of dollars on consumer behavior research every year. Yet, understanding buying behavior and motivation is the golden key to opening the door to consumers. So what is consumer behavior? Why is it so important? Let&#8217;s find out with CleverAds right here.<\/em><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">1. What is consumer behavior?<\/span><\/strong><\/h2>\n<p>In general, diners won&#8217;t choose the most expensive dish on the menu, but they will order the second most expensive.<\/p>\n<p>To make someone crave something, just make it difficult.<\/p>\n<p><strong><span data-preserver-spaces=\"true\">What is behind the seemingly illogical choices that are true? It is consumer behavior.<\/span><\/strong><\/p>\n<p><span data-preserver-spaces=\"true\">Consumer behavior is a series of actions and decisions of people who buy goods and services for personal consumption.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">These behaviors are often relatively complex and require thorough research to understand the real motivations of consumers. This vital information will help develop and promote products suitable for consumers.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5433\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1.png\" alt=\"CONSUMER BEHAVIOR\" width=\"1080\" height=\"600\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1.png 1080w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1-300x167.png 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1-1024x569.png 1024w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1-768x427.png 768w\" sizes=\"auto, (max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">2. Why study consumer behavior?<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">By studying behavior, businesses will predict consumer actions to have appropriate advertising campaigns.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">For example, when customers buy an item for a lifestyle item, they decide whether they are in the majority or the minority. Therefore, fashion brands will use a scarcity sales <a href=\"https:\/\/cleverads.com.ph\/blog\/marketing-strategy-8-steps-to-kick-start-for-your-business\/\" target=\"_blank\" rel=\"noopener\">strategy<\/a> to give users a sense of luxury and uniqueness. Consequently, you need to understand consumer behavior and spend a lot of money on advertising to achieve the desired revenue.<\/span><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">3. Factors affecting consumer behavior<\/span><\/strong><\/h2>\n<h3><em><strong>3.1. Cultural factors<\/strong><\/em><\/h3>\n<p>Cultural factors are fundamental values, ideas, and desires passed down from generation to generation in family and society. The cultural factors will be divided into three large branches:<\/p>\n<ul>\n<li>Culture: values, great ideology passed down in family and society.<\/li>\n<li>Subculture: the values, ideologies, and beliefs of a distinct division within a larger culture. For example, Ethnic minority groups like to listen to Pop music.<\/li>\n<li>Social class: The subdivision of society into categories with common characteristics.<\/li>\n<\/ul>\n<h3><em>3.2. Social<\/em><\/h3>\n<p><span data-preserver-spaces=\"true\">Society consists of groups that influence consumer behavior. There are three main groups, including the group to which the consumer belongs (directly affects the buying behavior), the inspirational group (the desire to join this group), and the reference group (the group to compare and contrast in this group)\u2014forming behavior like friends, neighbors, etc.).<\/span><\/p>\n<h3><em>3.3. Personal factors influence consumer behavior<\/em><\/h3>\n<p><span data-preserver-spaces=\"true\">Demographic characteristics, economic conditions, and lifestyle also greatly influence consumer behavior. Individual factors are seen as unique, helping to distinguish individuals from large groups.<\/span><\/p>\n<h3><em>3.4. Psychology<\/em><\/h3>\n<p><span data-preserver-spaces=\"true\">Motivational needs cause consumers to find ways to satisfy. Psychological factors include motivation, belief, perception, attitude, and perception. These factors are essential to helping consumers see specific needs and actions.<\/span><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">4. Some of the most popular consumer behavior models<\/span><\/strong><\/h2>\n<h3><em>4.1. Maslow&#8217;s Hierarchy of Needs<\/em><\/h3>\n<p><span data-preserver-spaces=\"true\">Here is Maslow&#8217;s hierarchy of needs to analyze human satisfaction.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The pyramid is divided into five levels of needs, from low to high, including:<\/span><\/p>\n<ul>\n<li><strong><span data-preserver-spaces=\"true\">Physiological needs:\u00a0<\/span><\/strong><span data-preserver-spaces=\"true\">This is every human&#8217;s lowest and most urgent need. To survive and develop, humans need to satisfy basic needs such as eating, cleaning, sleeping, etc.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Safety Needs:<\/span><\/strong><span data-preserver-spaces=\"true\">\u00a0People need to feel safe and protected and have control over what happens in their lives. This need needs to be satisfied by the family, society, and related groups (security, police, hospital, etc.)<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Social needs\u00a0<\/span><\/strong><span data-preserver-spaces=\"true\">are the desire to belong, communicate and connect with a specific department or group. This is also a trace of the herd nature of humans.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Esteem Needs:\u00a0<\/span><\/strong><span data-preserver-spaces=\"true\">This is the need to be cared for and respected in the organization and society.<\/span><\/li>\n<li><strong><span data-preserver-spaces=\"true\">Self-actualization needs:\u00a0<\/span><\/strong><span data-preserver-spaces=\"true\">This is the highest need in Maslow&#8217;s hierarchy of needs, only to want to be self-actualized in areas.<\/span><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5435\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-2.jpg\" alt=\"CONSUMER BEHAVIOR\" width=\"1300\" height=\"852\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-2.jpg 1300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-2-300x197.jpg 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-2-1024x671.jpg 1024w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-2-768x503.jpg 768w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/><\/p>\n<h3><em>4.2 Black box model of consumer behavior<\/em><\/h3>\n<p><span data-preserver-spaces=\"true\">Also known as the stimulus-response model, consumers make decisions in response to external stimuli.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">The external stimuli will be transferred to the black box of consciousness, which processes the information and then returns the results to produce specific buying behaviors.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">This is an important model, applied in many fields to analyze the influencing factors and decision-making process, and buying behavior of customers.<\/span><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">5. Campaign examples that are successful in capturing consumer behavior<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">Buying and selling online is an extremely hot market, where e-commerce floors and businesses compete fiercely. Thousands of promotional methods and <a href=\"https:\/\/cleverads.com.ph\/blog\/what-is-product-advertising\/\" target=\"_blank\" rel=\"noopener\">advertisements<\/a> are created to attract customers.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">In the face of the overflow of old promotions, understanding that consumers always like to receive price incentives, Shopback appeared as a fresh breeze blowing into the Vietnamese market.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Shopback&#8217;s target customers are young, tech-savvy customers who love exciting discounts. In addition, Shopback is based on the core principle of refunding after each payment transaction, a new business promotion channel.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">Data shows that by 2020, Shopback will have more than 1.2 million users, with females accounting for 86%. In addition, the age group ranges from 28 to 36 years old, accounting for 60%.<\/span><\/p>\n<p><span data-preserver-spaces=\"true\">By understanding the shopping needs, and the habit of preferring promotions in many different ways, Shopback has been highly successful in a short time.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-5434\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR.jpg\" alt=\"CONSUMER BEHAVIOR\" width=\"1434\" height=\"539\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR.jpg 1434w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-300x113.jpg 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-1024x385.jpg 1024w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/03\/CONSUMER-BEHAVIOR-768x289.jpg 768w\" sizes=\"auto, (max-width: 1434px) 100vw, 1434px\" \/><\/p>\n<h2><strong><span data-preserver-spaces=\"true\">Conclusion<\/span><\/strong><\/h2>\n<p><span data-preserver-spaces=\"true\">In short, consumer behavior is a vast and highly potential field. Nevertheless, understanding consumer behavior will help businesses make more appropriate decisions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2 style=\"text-align: center;\"><em><strong>If your business requires Digital Marketing solutions, contact us at <a href=\"https:\/\/register.cleverads.com.ph\/ph-contact\" target=\"_blank\" rel=\"noopener\">CleverAds<\/a> for the fastest support!<\/strong><\/em><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Large corporations like Apple or Ford spend billions of dollars on consumer behavior research every<\/p>\n","protected":false},"author":4,"featured_media":5432,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[69,13,14],"tags":[],"class_list":["post-5431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advertising","category-agency","category-marketing"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=5431"}],"version-history":[{"count":3,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5431\/revisions"}],"predecessor-version":[{"id":6925,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5431\/revisions\/6925"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/media\/5432"}],"wp:attachment":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=5431"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=5431"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=5431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}