{"id":5300,"date":"2023-02-27T14:56:45","date_gmt":"2023-02-27T07:56:45","guid":{"rendered":"https:\/\/cleverads.com.ph\/blog\/?p=5300"},"modified":"2023-02-27T19:14:18","modified_gmt":"2023-02-27T12:14:18","slug":"top-9-email-marketing-metrics","status":"publish","type":"post","link":"https:\/\/cleverads.com.ph\/blog\/top-9-email-marketing-metrics\/","title":{"rendered":"Top 9 Email Marketing metrics to evaluation"},"content":{"rendered":"<h4><i><span style=\"font-weight: 400;\">Which Email Marketing metrics are most commonly used? Why evaluate the effectiveness of Email Marketing? Top 9 most important indicators for businesses.<\/span><\/i><\/h4>\n<h2><b>Why do businesses need to track Email Marketing metrics?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Every Email Marketing campaign requires marketers to pay attention to track and measure whether the campaign achieves its initial goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanks to the Email Marketing evaluation indicators, businesses can also see the errors and weaknesses of the campaign, and based on that, improve in the following campaigns.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, by evaluating the effectiveness of Email Marketing (mainly based on Open Rate and Click Rate), marketers can also determine what factors have kept customers and why they trust the choice. enterprise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From there, build and develop a series of content that captures customer psychology, contributing to turning them into loyal customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, email marketing metrics are always used by every business. Let&#8217;s learn with CleverAds 9 most popular Email Marketing metrics!<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Email Marketing Indicator #1 \u2013 Open Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Email Open Rate is the number of customers who opened the Email Marketing that you sent.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Email Open Rate is considered one of the most important email marketing metrics, next to Click-through Rate and Conversion Rate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most Email Marketing campaigns have Open Rates higher than 24%. If your business has an Open Rate lower than 24%, your campaign is not performing well and needs to be reviewed and improved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, not all emails are sent successfully, so we have the following formula to calculate the Open Rate:<\/span><\/p>\n<h4><b>Open Rate = Email opened (Email sent \u2013 \u200b\u200bEmail sent failed)<\/b><\/h4>\n<h2><b>Email Marketing Metric #2 \u2013 Click to Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">The click-through rate reflects the fact that email recipients clicked on the links attached to that email.<\/span><\/i><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5302 size-full\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-CTR3.jpg\" alt=\"Email marketing metrics\" width=\"890\" height=\"500\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-CTR3.jpg 890w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-CTR3-300x169.jpg 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-CTR3-768x431.jpg 768w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-CTR3-800x450.jpg 800w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Click-through rates are generally lower than Open Rates. The average CTR is usually around 4%, so if your campaign has a CTR higher than 4%, you&#8217;ve succeeded with this email marketing metric!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some ways to help improve Click-through Rate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CTA (Call To Action) design is clear, concise, and attractive.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adjust the email length just right.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Attach descriptive images to help readers easily visualize.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Formula to calculate CTR:<\/span><\/p>\n<h4><b>CTR = (Total number of clicks on links Total times of links shown) x 100%<\/b><\/h4>\n<h2><b>Email Marketing metrics #3 \u2013 Conversion Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Conversion rate is the percentage of customers who visit the link in the email and take the action the business is driving the customer to.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0Conversion rate is an email marketing indicator that helps businesses track their return on investment. Businesses can see if the budget they are investing in the campaign is working or not.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Conversion Rate calculation formula:<\/span><\/p>\n<h4><b>CR = (Total number of people who completed your desired action Total number of emails opened) x 100%<\/b><\/h4>\n<h2><b>Email Marketing Indicator #4 \u2013 Bounce Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">The email failure rate refers to the emails that were sent unsuccessfully and returned by the system.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">2 main reasons why your business email is bounced:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Causes of soft bounces:<\/b><span style=\"font-weight: 400;\"> This is when the email system has temporary problems, causing sent emails to be kept on the server. But these emails will be sent again after the system fixes the problem.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Causes of hard bounces:<\/b><span style=\"font-weight: 400;\"> Is the status of the recipient&#8217;s email not existing or is it no longer active? When this situation occurs, businesses should remove this email from the list of recipients. Because the higher this Email Marketing rating is, the easier it will be for the mail system to list you in the spam email list.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Formula to calculate Bounce Rate:\u00a0<\/span><\/p>\n<p><b>Bounce Rate = (Total Emails Broken Total Emails Sent) x 100%<\/b><\/p>\n<h2><b>Email Marketing Metric #5 \u2013 Unsubscribe Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">The unsubscribe rate is the percentage of email recipients who unsubscribe from your emails.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">From this Email Marketing metric, businesses will have a closer look at the effectiveness of their campaigns and whether customers are satisfied with current email content, email frequency, and signup process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A high unsubscribe rate means a failed email marketing campaign.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Formula to calculate Unsubscribe Rate:\u00a0<\/span><\/p>\n<p><b>Unsubscribe Rate = (Total unsubscribes \u00f7 Total emails sent) x 100%<\/b><\/p>\n<h2><b>Email Marketing Indicator #6 \u2013 Spam Complaint Rate<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">The spam complaint rate is the number of email recipients who mark your business email marketing as spam.<\/span><\/i><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5303 size-full\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-spam2.jpg\" alt=\"Email marketing metrics\" width=\"1000\" height=\"492\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-spam2.jpg 1000w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-spam2-300x148.jpg 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-spam2-768x378.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If this Email Marketing rating is too high and exceeds the limit, the system will disable your email account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Marketers should always pay attention to the spam complaint index, to avoid restricted cases that affect the promotion process of the business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The formula for calculating Spam Complaints:<\/span><\/p>\n<h4><b>Spam Complaint = (Total Complaint Accounts Total Emails Sent) x 100%<\/b><\/h4>\n<h2><b>Email Marketing Metric #7 \u2013 Email Forwarding\/Sharing Rate (Forward Rate\/Email Sharing)<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Email forward\/share rate is the number of email recipients who have shared your email content on social networks, or forwarded it to their friends and relatives.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">According to research, more than <\/span><a href=\"https:\/\/awario.com\/blog\/how-social-networks-influence-74-of-shoppers-for-their-purchasing-decisions-today\/\"><span style=\"font-weight: 400;\">74%<\/span><\/a><span style=\"font-weight: 400;\"> of A user&#8217;s purchase decision is influenced by the social media posts of friends and relatives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Therefore, focusing on measuring effectiveness with this Email Marketing evaluation index can help businesses increase the number of customers who know and support the brand.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The formula for calculating Forward Rate\/Email Sharing:<\/span><\/p>\n<h4><b>Spam Complaint = (Total share\/forward clicks \u00f7 Total emails sent) x 100%<\/b><\/h4>\n<h2><b>Email Marketing metrics #8 \u2013 Average revenue per email sent<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">The average revenue per email helps businesses see the effectiveness of each email they send.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">While not every email will bring in revenue for the business (welcome email or notification email), businesses can still look at these email marketing metrics to track the progress of the campaign.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Formula to calculate Average Revenue Per Email Sent:<\/span><\/p>\n<h4><b>ARPES = (Total Email Revenue Total Email Sent) x 100%<\/b><\/h4>\n<h2><b>Email Marketing Indicator #9 \u2013 Overall ROI (Overall Return On Investment)<\/b><\/h2>\n<p><i><span style=\"font-weight: 400;\">Overall ROI measures the total amount of business revenue you receive from your email marketing campaign.<\/span><\/i><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-5304 size-full\" src=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-3.jpg\" alt=\"Email marketing metrics\" width=\"1024\" height=\"512\" srcset=\"https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-3.jpg 1024w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-3-300x150.jpg 300w, https:\/\/cleverads.com.ph\/blog\/wp-content\/uploads\/2023\/02\/chi-so-danh-gia-email-marketing-3-768x384.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">This is the last but extremely important Email Marketing evaluation indicator, which largely determines whether your Email Marketing campaign is successful or not.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email Marketing is considered the form of Digital Marketing that has the ability to bring the highest ROI, compared to all other forms of Digital Marketing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Overall ROI formula:\u00a0<\/span><\/p>\n<p><b>Overall ROI = (Increase in Sales \u2013 Campaign Investment Cost) Campaign Investment Cost x 100%<\/b><\/p>\n<p>Read more: <a title=\"Full-Service Marketing: What is it and how to implement it?\" href=\"https:\/\/cleverads.com.ph\/blog\/full-service-marketing\/\" target=\"_blank\" rel=\"noopener\">Full-Service Marketing: What is it and how to implement it?<\/a><\/p>\n<h2><b>Conclusion<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Through the top 9 above, CleverAds hopes to help your business determine the email marketing metrics that hold your success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">CleverAds is always ready to provide an extremely effective 2-in-1 Email Marketing service: implementing Email Marketing campaigns and measuring and reporting Email Marketing metrics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contact CleverAds as soon as possible to receive the offer!<\/span><\/p>\n<h3 style=\"text-align: center;\"><strong>If you need an optimal solution for Marketing, don\u2019t hesitate to contact CleverAds via the website:\u00a0<a href=\"https:\/\/cleverads.com.ph.\/\" target=\"_blank\" rel=\"noopener\">Cleverads.com.ph.<\/a><\/strong><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Which Email Marketing metrics are most commonly used? Why evaluate the effectiveness of Email Marketing?<\/p>\n","protected":false},"author":4,"featured_media":5301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[],"class_list":["post-5300","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/comments?post=5300"}],"version-history":[{"count":4,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5300\/revisions"}],"predecessor-version":[{"id":5338,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/posts\/5300\/revisions\/5338"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/media\/5301"}],"wp:attachment":[{"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/media?parent=5300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/categories?post=5300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cleverads.com.ph\/blog\/wp-json\/wp\/v2\/tags?post=5300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}